It's mandatory for operators to activate mobile servces in 3hrs: TRAI
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Published on: Thu, 12 Jul 2012 at 10:57 IST
New Delhi: The draft that contains the minimum quality benchmark for mobile internet service has been released under which it is to be noted that it will be mandatory for an operator to activate the service within three hours from the request of a customer. "It is necessary to benchmark and monitor the quality of service offered by the service providers of mobile data services with various options open to the implementing agencies so that the interests of consumers are protected", The Telecom Regulatory Authority of India (TRAI) said in a statement.
Cellular internet users are poised to rise with the roll-out of 3G and Broadband Wireless Access (BWA) services.
TRAI has sought written comments on the draft regulations from the stakeholders by July 25 and counter comments by August 1.
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